SHIPPING POLICY
• Orders typically ship within 1- 3 days, you will receive tracking information once your orders ships .
• Domestics orders ship via USPS, Fedex or UPS .
• If your package is marked “DELIVERED” by the shipper and you still did not receive your package, you will have to file a “claim” w/the carrier, we are not responsible for packages that may have been stolen or lost, no refunds will be given in this circumstance.
RETURNS AND EXCHANGES POLICY
• All returns must be unworn and unwashed with no stains, smells/smoke or any damage to the merch and in brand new condition w/ original tags, package and shoe box. You will be refunded the whole amount minus the original shipping cost.
• If you need a different size, please make a return and we will issue a refund when the item is received and place the new order.
• If you receive the wrong product or size, we will pay the return shipping fee and provide full refund.
• You can choose to return or exchange your purchase to our retail location.
• If you are not satisfied with your purchase for any reason you may return it for a refund within 45 days.
• Please contact our shop phone number or email if you have any questions.
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CONTACT INFORMATION
8540 Van Nys Blvd. Van Nuys, CA 91402 United States
+1 (818) 830-3666
info@redzoneshop.com
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