Returns & Exchanges

At RedZoneShop, we want you to be completely satisfied with your purchase. If for any reason you're not, our return and exchange policies are here to help.

Returns

Return Policy:

• Eligibility: You can return any unworn product for a full refund within 60 days of the purchase date.
• Condition: Items must be in their original condition and packaging. Worn or damaged merchandise cannot be returned unless defective.
• Process: To initiate a return, please contact our customer service team at [customer service contact information] to receive a Return Authorization (RA) number.
• Refunds: Once we receive and inspect your returned item, a full refund will be issued to your original method of payment within [specify number of days] business days.
• Shipping Costs: Customers are responsible for return shipping costs unless the item is being returned due to an error on our part (e.g., wrong or defective product).

Exchanges

Exchange Policy:

• Eligibility: Exchanges are accepted within 90 days of the original purchase date.
• Flexible Exchange: You can exchange your item for any other merchandise available on RedZoneShop. The item must be in unworn condition and in its original packaging.
• Price Difference: If there is a price difference between the exchanged items, we will either refund the difference or ask for additional payment to match the price of the new item.
• Process: Contact our customer service team to initiate an exchange and receive instructions on how to proceed.

Important Notes

• Return Labels: RedZoneShop does not provide return shipping labels unless the item you received was incorrect or defective.
• Processing Time: Refunds or exchanges will be processed upon receipt and inspection of the returned item.
• Customer Service: If you have any questions or need assistance with a return or exchange, please contact our customer service team.

Contact Us

For further assistance, please reach out to our customer service team at info@redzoneshop.com. We're here to ensure your shopping experience is as enjoyable and hassle-free as possible.