Shipping policy

Shipping policy :

International Shipping: Currently, we are selling Worldwide. Please read our Shipping Policy for more information.

Shipping costs and times:

Delivery time: Order Processing time + Transit time 

Order Processing time: 1 to 2 business days (Monday to Friday). Orders are not processed or shipped on weekends or holidays.

Orders cut off time: Monday to Friday: 02:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Orders placed before 02:00 PM will be processed the same day. Orders placed after 02:00 PM will be processed the next business day.

Shipping costs and delivery time:

For orders in the United Arab Emirates, Austria, Belgium Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden, Singapore:

Shipping Name    

Transit Time 

Shipping Charge

Standard

 6 to 12 Business days    

$40.00

For orders in  Canada:

Shipping Name    

 Item weight 

Transit Time 

Shipping Charge

Economy 

0.001oz–30oz

6 to 10 business days

$25.00

Economy 

30.001oz–60oz

6 to 10 business days 

$35.00

For orders in  the United States:

Shipping Name    

Transit Time 

Shipping Charge

Standard

5 to 7 business days 

$4.99

For orders in  Mexico:

Shipping Name    

Transit Time 

Shipping Charge

Economy

6 to 10 business days 

$20.00

For orders in  Australia, and New Zealand:

Shipping Name    

 Item weight 

Transit Time 

Shipping Charge

Economy

0.001oz–2oz

6 to 12 business days  

$35.00

Economy

2.001oz–4oz

6 to 12 business days 

$50.00

Carrier & Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours.

Customer Satisfaction: Our goal is to put a smile on your face with your order. If you have any questions or concerns, our customer service team is here to help, armed with humour and a genuine desire to make you smile.

Remember, at Red Zone, we're not just in the streetwear business; we're also in the business of spreading laughter, one sarcastic joke at a time. So order your dose of humor today and let the fun begin!

(Please note: we can't guarantee our shipping policy will make you smile, but we hope so!)

Have fun shopping and keep smiling sarcastically!

CONTACT INFORMATION:

Phone: +1 818-634-7310

Email: info@redzoneshop.com

Address: 6411 Van Nuys Blvd, Van Nuys, CA 91401, United States

Support: Monday – Saturday: 11:00 AM - 07:00 PM, Sunday: 11:00 AM - 06:00 PM

Frequently Asked Questions

How do I know you received my order?

When you complete an order, you will receive a confirmation email with an order number.

When will my order ship?

Orders usually ship out in 1-2 business days.

Do you ship outside of the United States?

Yes, we do ship internationally. The shipping fee will be calculated in your shopping cart. Additional customs fees, duties and other charges may need to be paid upon entry to your country or delivery to your address.

How do I track an order?

Once your order has been shipped, you’ll receive a confirmation email with a link to track your package.

The tracking information says delivered, but I never received my package?

On rare occasions, packages may say “Delivered” up to 48 hours prior to arrival. It could also be possible it was accidentally delivered to your neighbour or to the wrong address and the carrier decided to hold on to it for you.

Can I return something I bought?

We accept returns within 60 days of purchase date. Items must be returned in a new and unused condition.

I am local, can I pick up my order, return, or exchange?

Yes, you are welcome to come in the shop to pickup or return/exchange an item.

How long does it take to get a refund?

Once we receive your return, we will issue a refund to the original payment method within 10 business days.

What is your return address?

Our return address is:

Red Zone 6411 Van Nuys Blvd, Van Nuys, CA 91401

What is your contact information?

Feel free to call the shop at:
(818) 453-8231

or email us at:
info@redzoneshop.com